Hello,
I went to a food store to make a purchase. I spent 400 TL, but the machine did not accept the payment. So, I tried again, and this time it went through successfully. However, when I checked my Papara card statement, it showed that the amount was deducted twice, even though the store provided me with the bill for today’s transaction, indicating that it was only processed once.
It happened with my friends with the same issue, but it returned the money back after 2 hours without contacting anyone, while it took a few days for mine.
I kindly request assistance in resolving this issue. Thank you.
