AKBANK ATM ERROR

Hello, when I topped up my papara card at the Ak Bank ATM, the money was NOT DEPOSITED to my account. An error appeared on the ATM screen. the ATM just took my 5600 liras.

Your phone support is not answering, I ask you to contact me urgently.

The photo shows the time and number of the ATM where this error occurred.

I hope you can help. Thank you.

Hello @cn5v7shc4m :wave:

The information has provided via call center in our conversation on 7.12.2023.