# Verification Problem **URL:** \ **Category:** Soru Sor\ **Tags:** papara-hesabım, hesap-işlemleri\ **Created:** [Temmuz 11, 2024, 8:19ös UTC](https://topluluk.papara.com/t/verification-problem/21922 "2024-07-11T20:19:29Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![zasypkinanana](https://dub1.discourse-cdn.com/flex013/user_avatar/topluluk.papara.com/zasypkinanana/32/17277_2.png) [@zasypkinanana](https://topluluk.papara.com/u/zasypkinanana)\ **Post date:** [Temmuz 11, 2024, 8:19ös UTC](https://topluluk.papara.com/t/verification-problem/21922/1 "2024-07-11T20:19:29Z")
Hello. I have a problem with account verification. I filled out all the required information, but the account verification confirmation still hasn’t arrived. The app still shows me that I need to verify my account. A week has passed, but nothing has changed. How long does it take to review documents and information to verify an account? ![IMG_4457.PNG](https://europe1.discourse-cdn.com/flex013/uploads/papara/original/3X/d/b/db7fd9df0f29678cf77c3f8267fc954a7cff3951.jpeg) ![IMG_4458.PNG](https://europe1.discourse-cdn.com/flex013/uploads/papara/original/3X/f/a/fa0e117954e9ce22144f0b3caa71ac7ae66c0cdb.jpeg) ---
**Author:** ![SmileFate](https://dub1.discourse-cdn.com/flex013/user_avatar/topluluk.papara.com/smilefate/32/19947_2.png) [@SmileFate](https://topluluk.papara.com/u/SmileFate)\ **Post date:** [Temmuz 11, 2024, 10:57ös UTC](https://topluluk.papara.com/t/verification-problem/21922/2 "2024-07-11T22:57:49Z")
**Hello @zays, welcome to the community;** Following the recent updates to account approvals, there is currently no specific timeframe that I can share with you for the approval of your account application, however, your account should be finalised a few business days after you apply for approval. > If you feel that the application process is taking too long, you can contact our user support centre 🤗. - ☎ 0 850 340 0 340 - 📧 [destek@papara.com](mailto:destek@papara.com)