# New Account 

**URL:** <https://topluluk.papara.com/t/new-account/22926>\
**Category:** Hata Bildir\
**Tags:** papara-card, black-card, hesap-işlemleri\
**Created:** [Ekim 14, 2024, 6:06öö UTC](https://topluluk.papara.com/t/new-account/22926 "2024-10-14T06:06:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mohalmehdar33](https://dub1.discourse-cdn.com/flex013/user_avatar/topluluk.papara.com/mohalmehdar33/32/18534_2.png) [@mohalmehdar33](https://topluluk.papara.com/u/mohalmehdar33)\
**Post date:** [Ekim 14, 2024, 6:06öö UTC](https://topluluk.papara.com/t/new-account/22926/1 "2024-10-14T06:06:40Z")

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How can I reactivate my account because I opened a new account and I want to deposit money, but I can’t. I don’t know what the problem is, and when I contact customer service, they don’t respond to me!

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**Author:** ![Selin](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@Selin](https://topluluk.papara.com/u/Selin)\
**Post date:** [Ekim 14, 2024, 2:40ös UTC](https://topluluk.papara.com/t/new-account/22926/2 "2024-10-14T14:40:59Z")

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Hello @mohalmehdar33 👋🏻

We have created a request regarding the issue you mentioned. Our support team will address the details as soon as possible, and we will inform you via the email address registered with your Papara account. Please don’t forget to check your inbox frequently.